Latest News

Four top health systems taking strides towards improving patient engagement

March 18, 2019

The healthcare system is always looking to improve upon patient engagement with technology. Healthcare Finance described four new ways patient portals are improving “patient experience and health outcomes.”

Ochsner Health system used its patient portal to assist in treating hypertension. Healthcare Finance stated that Ochsner implemented “a new medicine program that combined patient-reported blood pressure data, clinical data and coaching.”

Sutter Health has also been using patient portals to improve engagement in patients with diabetes. Patients can get online reminders of hemoglobin A1c ultimately improving “the rate of A1c test completion by 33.9 percent.”

Healthcare Finance reported Stanford Health Care’s improved patient portal allows patients with cancer to better manage their stress. Patients can be “surveyed before clinic visits to identify unaddressed symptoms.” This improvement “led to more than 6,000 referrals for psychotherapy, nutrition and other services.”

The UC San Diego Health opened Jacobs Medical Center that made a big jump forward in using technology to improve patient’s experience. This medical center has an Apple tablet in every patient’s room. The Apple tablet allows the patient to control small things like temperature or lighting as well as access to their “test results and schedules of medications of upcoming procedures.”

Want to learn more about patient engagement? Click on this MGMA Stat.

Physician practice losses: How much red ink can a health system afford?

March 11, 2019

Series: Examining Losses in Health System Physician Practices
Installment #10

As reimbursement pressures continue to mount, health systems are looking at every aspect of their operations and asking critical questions. These reviews frequently lead to the physician enterprise, when health systems lose money on their employed physicians.

Today, many health systems are starting to ask whether they can afford to underwrite their physician enterprise on an ongoing basis. Can the health system sustain current levels of red ink into the future? At what point can a hospital system no longer afford to subsidize physician employment on a large scale?

To such questions, many industry participants respond by saying practice losses are inevitable. They’re simply a cost of doing business. Some participants will also point out that many hospital departments lose money, and so, physician practices should be viewed no differently.
Others will venture to say that physician practices are “loss leaders” or that health systems ultimately make up the difference elsewhere in the overall enterprise. “At the end of the day, it’s all one pot of money,” they say.

Based on the last article in this series, however, it should be readily apparent that offsetting practice losses by inpatient and outpatient referral profits from employed physicians is a bad idea. Crunching the numbers for individual physicians or groups is a key allegation in certain high-profile and costly whistleblower cases. Losses should not be justified on this basis. A health system, therefore, needs to think about its physician enterprise apart from referrals.

Click Here to Read More

MGMA Announces Speakers for MGMA19 | The Financial Conference

March 8,2019

Leading finance and business experts to discuss best practices related to

financial management, business intelligence, contracting analysis, and revenue cycle management
Englewood, Colo. (Feb. 25, 2019) – Medical Group Management Association (MGMA) will host MGMA19 | The Financial Conference (#MGMA19FC), March 3-5, 2019, in Las Vegas.
This annual financial management conference is designed to provide healthcare professionals with the education and tools needed to run profitable and efficient medical practices. World-class speakers and conference sessions will offer insight into managing risk, operationalizing value-based contracts, and reducing care costs while maintaining high-quality outcomes.
Conference attendees have the opportunity to interact and share ideas and challenges with other medical practice executives, chief financial officers, and financial management and payer contracting professionals. The conference sessions focus on several content areas, including business intelligence, compensation and productivity, financial management, government affairs, and contract analysis and negotiation.

Click Here to See the Full Article

  • 07 Mar 2018 7:16 AM | Deleted user

    Subject: New Medicare Cards.

    Date: March 6, 2018

    Dear NV MGMA members and associates, this is a reminder that The Centers for Medicare and Medicaid Services (CMS) will be issuing new Medicare cards later this year. CLICK HERE for a PDF from CMS with very useful background information, as well as the following link:

    The new cards will have unique beneficiary ID numbers. Cards for beneficiaries in Nevada and Arizona will be issued sometime after June 2018, and those in California between April and June 2018.

    This may be confusing for some patients and families, so we recommend that you work with your staff to ensure that the information in your practice management systems are updated accordingly.

    NVMGMA Board

  • 12 Oct 2017 3:07 PM | Deleted user

    First Annual Women’s Leadership Breakfast A Big Success!

    On Friday, September 29, 2017, the Nevada Chapters of MGMA, ACHE and HFMA sponsored a dynamic panel of women leaders who shared their stories and advice with a packed house of over 100 attendees at Renown Regional Medical Center in Reno. The program theme was: “Leading Change by Changing the Way You Lead.” The panel members included representatives from healthcare, business and politics. The program, with panelists, is HERE.

    After a wonderful hot breakfast served by Renown, the keynote address focused on the need for courage in today’s work place. Panel members responded to questions from the moderator and audience members about how they advanced in their careers, what advice they would give women to be successful in the workplace, and how to communicate effectively and better relate to, and help mentor, employees and colleagues.

    Special thanks from all of us to Marena Works, who chaired the planning committee, representing NV MGMA. After reviewing evaluations from attendees, the committee has agreed to start planning in January for next year’s event, to be held in Reno next September. Planning has already started for the 2nd Annual Women’s Leadership Breakfast in Southern Nevada, will be held in March of 2018. NV MGMA will be keeping members in both the North and South updated on both events. Evaluations scored a weighted average of 4.87 out of 5 points for all 10 areas rated. All suggestions will be considered for planning next year’s event.

    Other members of the multi-association committee for Northern Nevada are: Jackie Shoupe and Leonard Hamer, also with NV MGMA, Debra May of Renown--HFMA, Michelle Joy of Carson Tahoe Health--ACHE, Dave Schweer of Dignity Health—HFMA and ACHE and Dana Lopez of Anthem Blue Cross, Las Vegas--HFMA. All were active members of the committee and contributed heavily to the success of the program. The paymaster for expenses was Larry Preston, representing HFMA.

    In addition to the venue and breakfast that was provided by Renown, major financial sponsors were Clark and Associates and The Nevada Insurance Agency. Affiliated professional associations were the Nevada Chapters of: HIMSS, AHIMA, NNA, NPHA and NPHF.

    For a picture gallery of the event, please click HERE.

  • 17 Aug 2017 7:09 AM | Deleted user

    No monthly meeting in September for Northern Nevada MGMA Members due to other conferences.

    Northern Nevada MGMA Members: There will be no monthly meeting in September due to other conferences taking place in September. Please consider attending one or both of the following events in September:

    September 21-22, HFMA Northern California/Nevada Fall Conference being held at the Resort at Squaw Creek and on September 29, Leading Change….By Changing the Way You Lead seminar being held at Mack Auditorium. Please visit these events by clicking the link above for full details. Join us!

  • 14 Jul 2017 7:49 AM | Deleted user
    July 13, 2017

    Regulatory Alert: CMS releases proposed 2018 Medicare physician fee schedule

    The Centers for Medicare & Medicaid Services (CMS) released the proposed Medicare physician fee schedule (PFS) rule for 2018. CMS will accept public comments on the rule until Sept. 11, 2017 and intends to issue the final 2018 PFS by Nov. 1, 2017. Visit our updated Medicare Physician Reimbursement webpage to view the full proposed 2018 Medicare PFS and read the CMS fact sheet under the "Other Resources" section.

    Among other changes, the proposed rule would:
    • Set 2018 Medicare payment rates for physician services, including a modest payment increase as a result of SGR repeal under the Medicare Access and CHIP Reauthorization Act;
    • Outline proposed RVU and payment changes for services CMS considers misvalued; 
    • Delay the start of the Appropriate Use Criteria (AUC) program until Jan. 1, 2019 and posts the list of newly approved Provider-Led Entitles and Clinical Decision Support Mechanisms, which will develop and document AUC for advanced diagnostic imaging services;
    • Retroactively lower PQRS reporting requirements to six measures;
    • Reduce Value-Based Payment Modifier penalties and hold groups harmless if they meet minimum quality reporting requirements; and
    • Seek input through a Request for Information about opportunities to reduce burdens on physician practices and make the delivery system less bureaucratic and complex.
    In a separate rule, CMS proposed changes to policies and payments regarding hospital outpatient departments and ambulatory surgical centers.

    MGMA will prepare an in-depth analysis of the proposed 2018 Medicare PFS for members and submit comprehensive comments to the agency. Stay tuned to the MGMA Washington Connection for updates and contact MGMA government affairs with questions by emailing or calling 202.293.3450877.275.6462 toll-free.

  • 21 Jun 2017 6:26 AM | Deleted user
    June 20, 2017

    Regulatory Alert: Medicare proposes 2018 MIPS and APM changes

    Today, the Centers for Medicare & Medicaid Services (CMS) released the proposed rule changing the Merit-Based Incentive Payment System (MIPS) and alternative payment models (APMs) participation options and requirements for 2018. Key provisions of the proposed rule would:
    • Establish MIPS reporting requirements for 2018;
    • Delay the previously-finalized 2018 requirement to upgrade 2014 Certified EHR Technology to the 2015 edition;
    • Increase the low-volume threshold;
    • Delay implementation of the cost component of MIPS;
    • Incorporate the option to use facility-based scoring for facility-based clinicians;
    • Offer the virtual group option for solo and small practices to aggregate their data for a shared MIPS evaluation; and
    • Outline criteria for qualification as a participant in an all-payer APM, beginning in 2019.
    MGMA Government Affairs staff are closely reviewing the proposed rule and will provide additional information to members in the coming weeks. The Association will submit detailed comments in response to these proposals to CMS. The agency will be accepting public comments on the proposed rule until Aug. 21, 2017. A link to the proposed rule and additional information is posted on MGMA's MACRA Resource Center.  
  • 01 Jun 2017 5:44 AM | Deleted user


    NV MGMA Membership - Legislative update

    Call to action

    This session has included a myriad of healthcare issues, but as the final days come into focus, there are several issues around the payment for emergency services to providers and hospitals that remain unresolved and threaten the viability of those services within the state.

    Two bills were introduced to address Out-of-Network payments for providers who care for emergent patients.  The Senate Bill promulgated by NSMA and MGMA, sponsored by Senator (and Doctor) Joe Hardy has died in Committee.  That bill would have used market-rate charges to identify the payments required by insurance companies.

    AB382 is still alive and gets worse for physicians on every amendment.  In its current form, physicians would be required to accept as payment the 1) “average amount negotiated by the third party for in-network care” (no word on how this would be determined or verified), 2) 125% of Medicare or 3) arbitration.  We had worked hard to make arbitration something we could live with but in this version, the expense is split between both parties which is untenable for the vast majority of ER bills, which average a charge of $770 for an ER provider bill, the timeframes and steps are onerous and the guiding principles for the arbitrator to consider don’t include protective guidance about what should be considered.

    Additionally, in late May, Maggie Carlson introduced AJR14 (first hearing was yesterday) which would rate-set the hospitals to 115% of Medicare for their emergency care. 

    • Providers aren’t included, but we de facto are because this influences the hospitals ability to pay for ER Call and the like.
    • Joint Resolutions (this is an Assembly JR) do not cross the Governor’s desk, so there is no opportunity for a veto.  They must pass two sessions in a row then go to a vote then become a constitutional amendment.  We would have rate-setting for emergency care in the Nevada Constitution. 

    What are we doing?

    Highly disturbing?  Correct!  The Nevada Medical Association (Catherine O’Mara) and their lobbyists have taken the lead on this fight.  NV MGMA has engaged through their association and has been present for negotiations, document reviews, drafting of compromises and the like.  Jeff Snyder, Donna Juell and I have offered suggestions, crafted responses, given testimony (I have testified 3 times on these issues), met with the Governor’s office (multiple times including yesterday).  We were met by an absolute unwillingness to negotiate on our bill.  Although they engaged us on AB382, it appears that none of that was taken to heart since the most recent amendment is worse than the original bill.  One can only assume it was a tactic to run out the clock.

    What can you do?

    Until the last amendment broke late Friday afternoon, we had been hopeful to have a reasonable compromise.  Sadly, the language put out was worse.  It is probably by design to allow us no time to rally the troops.  What you can do includes

    • Call your legislators, particularly those in the Senate and let them know you OPPOSE AB382 and AJR 14.  Click here to find your State Senator and State Assemblyman.
    • Review and distribute the attached flier (Click here for flyer)
    • Watch your email and plan to attend, sign-in in opposition at the next hearing for either/or both bills. 


    Karen Massey, MHA, FACMPE, CPMSM


  • 22 May 2017 10:56 AM | Deleted user

    Practitioners in Florida, Kentucky, Louisiana, Nevada, New Jersey, North Dakota, Ohio, Oregon, and Rhode Island are required to report on claims data on post-operative visits furnished during the global period of specified procedures using CPT code 99024, beginning July 1, 2017. 

    The specified procedures are those that are furnished by more than 100 practitioners and either are nationally furnished more than 10,000 times annually or have more than $10 million in annual allowed charges. Practitioners who only practice in practices with fewer than 10 practitioners are exempted from required reporting, but are encouraged to report if feasible. 

    Although reporting is required for global procedures furnished on or after July 1, 2017, we encourage all practitioners to begin reporting as soon as possible.

  • 27 Dec 2016 8:47 AM | Deleted user

    There have been changes to the ACMPE certification eligibility criteria, plus the 2017 AMPE Exam dates have been published — with a link to the ACMPE page so that everyone can access it easily.

    Please visit our ACMPE Certification page for full details.

    We would love to see more of our Nevada Members obtain Certification and we are here to help!

    If you have any questions, contact me.

    Jackie Shoupe, FACMPE
    (775) 329-8423
    ACMPE Forum Representative for Nevada MGMA

  • 22 Feb 2016 12:28 PM | Deleted user

    CMS formally reaffirms 2015 MU hardship exception does not nullify incentive opportunity

    In direct response to MGMA, the Centers for Medicare & Medicaid Services published a formal FAQ stating that an eligible professional (EP) may submit a hardship exception application, while still remaining eligible for an incentive payment if they successfully attest for 2015 Meaningful Use (MU). MGMA continues to encourage all EPs to take advantage of this opportunity for the 2015 reporting year and apply for the hardship exception, even if they plan to attest. This simple process will provide an extra layer of protection against potential penalties. Review MGMA's member-benefit 2015 MU hardship exception resource.

    Key dates:

    • March 11, 2016 – 2015 MU attestation deadline
    • March 15, 2016 – 2015 MU hardship exception application deadline

  • 09 Feb 2016 8:30 AM | Deleted user

    This tip sheet was developed by Karen Massey (last updated on 2/9/2016) based on materials from the Nevada Office of Vital Records and is intended only as assistance. For specific rules and requirements, please contact the Nevada Office of Vital Records.

    The NV State Medical Association is working on the Death Certificate issue and has obtained some useful results such as help desk hours on the weekend. 

    Please CLICK HERE to view the Tip Sheet that I developed for our group's internal use, and I am happy to share it with my colleagues in MGMA.  There are only 4 tabs that require completion for providers, and that is not readily obvious within the system.  I hope you find it helpful and we will provide updates as we are able to make more advances on this issue.

    Karen Massey, MHA, FACMPE, CPMSM
    NV MGMA Legislative Liaison
    Executive Director, Northern Nevada Emergency Physicians

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